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#BuckeyeDreamin
Suzanne Brown
Sr. Manager
CapTech
Suzanne found Salesforce after spending time as a systems engineer and has now been an Admin for 4 years, working primarily on Sales, Service, and Experience Cloud implementations. Her experience as an Admin who curated a Developer skillset has made her a great liaison between the clicks and code sides of Salesforce. She is passionate about supporting women and non-binary people in Salesforce as well as any Admins who want to learn more about development on the Salesforce platform.

Practitioner - Administrator
July 29, 2026 - Practitioner Day
2:05 PM - 2:50 PM
Astro Room
Unlocking Salesforce Data in any LLM
Your enterprise AI strategy shouldn't have to choose between the tools your team loves and the data that powers your business. Many organizations are building AI workflows around models like Claude, OpenAI, and Gemini, but connecting those models to Salesforce data hasn't always been easy. This session explores how a Model Context Protocol (MCP) server bridges that gap. We'll walk through (hands-on or via live demo) how to point Claude directly at your Salesforce data to surface insights and answer real business questions. You'll leave with a practical understanding of how MCP fits into a modern AI stack and what it takes to get started.
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