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#BuckeyeDreamin
Sue Marryott
VP - Advisory Services
Summit
Sue Marryott is a leader of transformation with 15 years of industry experience implementing Salesforce solutions. She specializes in Salesforce Program Excellence bringing organizational leadership, oversight and orchestration to projects of various size & complexity.
Sue has a deep understanding of all phases of Salesforce implementation to help clients drive success, achieve desired outcomes, reduce risks and offer the right solutions. Sue focuses on adoption and change to advise organizations how to make the most success of their IT investment.

Data & AI
July 30, 2026 - Industry Day
8:45 AM - 9:30 AM
Crewcat Room
Agentforce Without the Anxiety - Baby Steps to AI Brilliance with AgentOps
AI excitement is high. Anxiety might be higher. Agentforce is powerful, but getting started doesn't require a moonshot or a massive overhaul. In this session, we'll break Agentforce down into manageable, practical steps that help you move from curiosity to confidence. We'll explore how to identify the right first use cases, prepare your data foundation, align stakeholders, and measure early wins. We'll be grounded in the principles of AgentOps, the emerging operating discipline that brings trust, governance, and accountability to autonomous AI. You don't need a heavy framework to get started, but you do need a few smart guardrails: clear ownership, controlled autonomy, observability, and least-privilege access. You'll learn what to do first, what to avoid, and how to build momentum without overwhelming your teams. Think crawl, walk, run, but with intention and guardrails. You'll leave with a clear starter playbook, a working understanding of AgentOps fundamentals, and the confidence to take your first smart step.
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