Join us for an in-depth look at how the Ohio Department of Job and Family Services (ODJFS) is harnessing the power of Salesforce to drive efficiency, improve service delivery, and enhance citizen engagement. Through a powerful real-world use case, we’ll illustrate how Salesforce is streamlining operations, enabling data-driven decision-making, and creating a more responsive and connected experience for the individuals and families ODJFS serves. Learn about the challenges faced, key successes, and the future of digital transformation within the department.