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Erin Howard
Senior Application Administrator
The Ohio State University, Office of Technology and Digital Innovation
Erin Howard is a higher education professional with 16 years of experience spanning student services and enterprise technology. After beginning her career in student support, she transitioned to Salesforce in 2018 and played a key role on the initial implementation team for Ohio State’s enterprise CRM, Buckeye360. Erin is passionate about partnering with stakeholders and leveraging technology to enhance the student experience and strengthen the university community.
Industry - Education
July 30, 2026 - Industry Day
8:30 AM - 9:15 AM
Krash Room
Scaling Smarter: How Ohio State is Leveraging Blackthorn Data for Evolving Events
This presentation highlights how Ohio State has expanded its use of Blackthorn with an increased reliance on reporting and data insights. It will also examine how the events landscape is evolving and the steps we are taking to adapt—while maintaining strong governance, consistency, and data cleanliness across the platform.
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