The era of static chatbots has evolved into the age of autonomous action. In this comprehensive two-hour hands-on workshop, you will move beyond basic prompt templates to master the Next-Generation Agentforce Builder. We will dive deep into Agent Script, the logic engine that allows architects to define sophisticated reasoning paths, manage complex state transitions, and execute multi-step business workflows. No more different answers for the same question on different days. You will learn how to bridge the gap between generative conversation and programmatic execution by building an agent capable of navigating high-logic scenarios, integrating with external APIs, and utilizing real-time data. Whether you are looking to refine “Chain of Thought” processing or optimize agentic decision-making, this session provides the technical blueprint and practical experience needed to deploy truly autonomous AI within the Salesforce ecosystem.
Note: This is a technical, build-focused session. Please bring a laptop and be prepared to dive directly into the Agentforce development environment.