Ben has been actively involved in the Salesforce Trailblazer Community, demonstrating his leadership and technical expertise in education-focused data architecture. In his role, Ben oversees the implementation, administration, and continuous improvement of the university’s Salesforce CRM platforms—supporting key units like admissions, student success, and alumni relations. His work ensures that CRM systems are aligned with Ohio State’s strategic goals and deliver scalable solutions for campus-wide engagement.

Ben is recognized for his collaborative approach, which includes mentoring team members and engaging with the broader Trailblazer community.

A proactive contributor and trusted advisor, Ben continues to drive CRM excellence at Ohio State, ensuring modern, efficient, and secure systems for students, faculty, and staff.