Darrell leads the development and management of enterprise web solutions and CRM strategy across OSU’s online programs, with deep expertise in Salesforce administration and testing. With many decades of experience, Darrell specializes in large cross-functional implementations, ensuring unified user experiences and integrated digital services. A collaborative leader, he partners closely with marketing, academic units, and IT teams to drive enrollment, engagement, and operational efficiency. A passionate advocate for data-driven decision-making, Darrell plays a pivotal role in shaping Ohio State's digital future.