From Accidental to Awesome Admin, then Accidental Product Manager: Pahniti brings a wealth of experience in the Salesforce product and social services sector, beginning his career as a housing counselor and overseeing adult education, VITA tax preparation, and digital inclusion. After a company-wide impact study he conducted, he oversaw the CRM implementation that grew from one small program of 4 users to over 100 users as CHN's first Salesforce admin. His next stop was Grounded Solutions Network to oversee HomeKeeper, a Salesforce app used by over 100 organizations as Product Director. He oversees the product roadmap and vision to measure performance and impact for shared equity homeownership through data standardization, data aggregation, and research.