Charles has more than 9 years of experience in Information Technology. He has a strong emphasis on Salesforce becoming 6X Certified, a Double Star Trailhead Ranger, and an experienced Solution Architect. His expertise is sought-after having been a speaker at Dreamforce ’23. He has more than 20 years expertise in project and high-end account management as well as in scoping, documenting, developing, deploying, modifying, testing, Scrumming, and implementing business technology solutions.